The machine looked perfect on the phone… until we arrived to inspect it.
If you are considering travelling hundreds of kilometres to inspect a used machine, these checks could save you time, money and a great deal of frustration.
In the used machinery market, it is common to find equipment that does not fully match the photos or description once inspected in person. We know this because our customers tell us about their experiences, and because we have experienced it ourselves.
At BANERAI, we have travelled nearly 1,000 km to inspect a machine that appeared to be a great opportunity, only to return home without buying it. That is why we recommend carrying out the following checks before setting off.
1. Ask for Videos, Not Just Photos
Photos show what the seller wants you to see. Videos show how the machine actually performs.
Request a cold-start video and another video showing the machine operating, including hydraulic movements, travel functions, stabilisers and any installed attachments.
2. Request Detailed Photos
Before travelling, ask for images of the components that provide the most information about the machine’s condition:
- Pins and bushings.
- Welds.
- Chassis.
- Cab.
- Hour meter.
- Tyres or tracks.
- Engine compartment.
These images often reveal far more than general overview photos.
3. Ask About Service History and Defects
Hours are important, but they do not tell the whole story.
A machine with proper maintenance may be in better condition than another with fewer hours and an unknown history.
Ask directly:
- What major repairs have been carried out?
- Is there a maintenance history available?
- What defects does the machine currently have?
The answers are often very revealing.
4. Check for Leaks and Verify Documentation
Request detailed photos of hydraulic cylinders, pumps, hoses and the engine compartment to identify possible leaks.
It is also advisable to request the serial number to verify the documentation and confirm the exact model.
5. Have a Technical Conversation
Do not focus only on the price.
Ask about wear, recent repairs, tyre condition, hydraulic performance and any known faults. A seller who knows the machine well will usually answer clearly and confidently.
6. Arrange a Video Call If Possible
A ten-minute video call can save hundreds of kilometres of travel.
You will be able to assess the overall condition, see the machine operating and clarify any questions before deciding whether the trip is worthwhile.
Conclusion
Most unnecessary journeys can be avoided by gathering more information before leaving home.
Videos, detailed photographs, documentation and an honest technical discussion are often enough to eliminate unsuitable machines and focus only on those that are truly worth visiting.
At BANERAI, we believe transparency is essential when selling used machinery. That is why we strive to provide detailed photographs, videos and technical information so our customers can evaluate each machine with complete confidence before travelling.
